LAS VEGAS (KLAS) – Residents at Acapella Senior Residences within the northeast Las Vegas valley wrote a letter to their company property administration Ovation to demand change, citing a scarcity of safety, unsafe dwelling circumstances, as properly a scarcity of on-site administration.
“We feel overlooked and abandoned,” the letter reads. “We respectfully urge corporate leadership to take immediate action.”
One of many unsafe dwelling circumstances they complained about was the constructing’s entrance door, which doesn’t open when the handicap button is pushed.
“We’re dealing with elders, a lot of them are in walkers, scooters, wheelchairs,” mentioned resident Jacquline Head.
“For two weeks you couldn’t get out, and I was so afraid if there was an emergency or a fire,” one other feminine resident instructed us. “Can you imagine a bunch of older people trying to get out and being crushed because the door would not open?”
Moreover, a few of the residents complained in regards to the lack of security measures being taken following repeated experiences of homeless people coming into their constructing to make use of their facilities.
“We’ve got issues with security. We’ve got problems in the parking lot. Cars being broken into or stolen. We’ve got homeless people who try to get in the cars and when they do, they sleep in them,” mentioned the feminine resident, who wished to stay nameless. “In fact, I had someone who tried to get in my apartment.”
“A lot of things that I assumed would be a priority have not been prioritized,” mentioned one one who works at an Ovation property, however wished to stay nameless.
The worker mentioned the method of attempting to get their company workplace to deal with complaints is a “revolving door.”
In accordance with the worker, if company chooses to reply, the response is usually a no, citing funds or administration points.
“There’s an extreme amount of neglect when it comes to the elders here,” mentioned the worker.
Residents mentioned there’s a safety line to name for his or her residence. Nevertheless, they seldom obtain a response.
