LAS VEGAS (KLAS) – The Public Utilities Fee of Nevada (PUCN) is looking for to launch an investigation into what it calls a number of “residential rate misclassifications” by NV Vitality, in line with paperwork filed with the state.
PUCN investigators found that NV Vitality was overcharging tens of hundreds of consumers since as early as 2001, paperwork mentioned.
Between April 1, 2017, and April 1, 2024, roughly 60,000 prospects might have been overcharged over $17 million, in line with paperwork.
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NV Vitality additionally not too long ago disclosed that it overcharged roughly 20,000 beforehand unidentified “multi-family accounts” for an undisclosed quantity, paperwork said.
Regardless of overcharging greater than 80,000 prospects for as much as 23 years, NV Vitality solely offered refunds to a portion of affected prospects, the doc said. “For the customers that received refunds, NV Energy capped refunds to six months, amounting to less than $2 million in refunds,” the PUCN said within the court docket doc.
NV Vitality launched the next assertion to eight Information Now concerning the court docket submitting.
“NV Energy is aware of the request from the regulatory operations staff of the Public Utilities Commission of Nevada to review the recent refunds NV Energy provided to customers. NV Energy will respond appropriately through the regulatory process. NV Energy discovered a number of customers who were charged the wrong rate for their property type, informed the Public Utilities Commission staff of the issue and has notified those customers and started issuing refunds to customers that were overcharged. NV Energy has not sought repayment from those customers that were undercharged.” – NV Vitality
