LAS VEGAS (KLAS) — Nevada’s unemployment insurance coverage system will go darkish for one week starting Monday, the 8 Information Now Investigators have discovered.
The Division of Employment, Coaching and Rehabilitation’s unemployment advantages system might be offline from 4 p.m. on June 30 till 8 a.m. on July 7, a spokesperson stated Monday. The brand new Nevada Unemployment Insurance coverage Claimant Self-Service system will go stay on July 7.
In the course of the “dark week,” providers to file a brand new declare, certify weekly advantages, view claims, or contact employees might be unavailable.
The 8 Information Now Investigators discovered of the deliberate outage every week in the past and requested DETR why there was no discover. A spokesperson confirmed Monday that the division despatched letters to each claimants and employers forward of the week-long outage.
“This transformation is the result of years of planning and development, and it will provide claimants with faster, more user-friendly, and mobile-accessible services,” Christopher Sewell, DETR’s director, stated in a press release. “This planned outage was communicated extensively and in advance through direct mail, email, interactive voice recognition (IVR) call center notifications, DETR websites, and other outreach methods. Internal staff were also fully briefed and prepared to support claimants throughout the transition.”
The division didn’t immediately reply to a request in regards to the deliberate system outage final week.
Nevada’s unemployment fee dropped to five.5% in Might, persevering with a gradual decline since February, when the speed was 5.8%. Nevada stays the state with the nation’s worst unemployment fee. Washington, D.C. additionally carried a 5.8% fee in Might.
In the course of the pandemic, when claims flooded DETR’s methods, the division inadvertently handed out $2 billion in fraudulent pandemic funds.
8 Information Now Investigator David Charns will be reached at [email protected].
