Nevada DMV clients annoyed some companies nonetheless offline

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LAS VEGAS (KLAS) — Nevada DMV places of work have reopened following a statewide cyberattack. Nevertheless, some companies are nonetheless offline greater than every week and a half later, together with getting a first-time license or ID, a Actual ID, or tackle modifications.

“Well, I have a flight booked, so it’s kind of urgent that I get it as soon as possible,” Cheyenne Evans mentioned.

DMV opens places of work for sure companies greater than week after cyberattack

Evans informed 8 Information Now, not one of the DMV workers may provide her steering on when that service can be restored.

William Ogle, who additionally visited the DMV in an try get an ID, mentioned he spoke to the supervisor, and even they may not present him solutions relating to the timeline.

“I’m just p***** off right now, because I just talked to the main supervisor, and she just told me the same thing, that the computer system is down, and they don’t know when it could be back on,” Ogle mentioned. “She said, try to come back tomorrow.” 

DMV buyer Romeo Capalac mentioned this marked his second try and get his license renewed. The primary time he tried, the DMV doorways have been nonetheless closed within the quick aftermath of the cyberattack.

Capalac mentioned a DMV staffer assured him there was no must panic about an expired license.

“They said I could drive even if I don’t have my driver’s renewed,” Capalac mentioned. “I just wait for news to come back here.”

As for out there companies, the DMV continues to be open for registration, titling, and different vehicle-related companies. These with appointments cancelled final week might be honored as walk-ins for 2 weeks.

“We understand this time has been frustrating and confusing for most,” Director Tonya Laney mentioned in a Wednesday launch. “Now that we are almost back to normal business operations, we encourage you to please utilize our online resources or kiosks first for the quickest service. If you can avoid an office visit, please do so as others may need help to do more complex transactions.”

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