LAS VEGAS (KLAS) — Henderson introduced Monday it was launching an upgraded web site for water and sewer service clients.
The web site will supply a extra user-friendly expertise and expanded self-service choices, in line with a launch from town.
“We appreciate your patience during this transition and are excited to serve you through the new portal,” town mentioned on its web site.
The brand new web site showcases options that town mentioned are designed to assist make account administration simpler and extra environment friendly. A few of these options embody:
Extra cost choices like pay-by-text
Improved self-service instruments for move-ins, move-outs, and account transfers
Reside customer support specialist chats
Personalised account & utilization notifications: select e-mail, name, or textual content
Tailor-made suggestions for decreasing consumption and month-to-month payments
Enhanced landlord portal to handle rental properties in a single place
Henderson residents can entry the portal at this hyperlink. Clients who’ve an present profile can check in to the brand new website utilizing their similar username. Customers might be required to reset their account passwords after they first log in.
Any buyer who wants help can contact the Henderosn Buyer Care Middle by telephone at 702-267-5900 between 7:30 a.m. and 5 p.m. on Mondays by way of Thursdays.
